Help with your next memory.

Support for EverMemory: Photo Animator.

Contact us

Email or use Feedback in the app.

Include your app version, device and iOS version, what you were trying to do and what happened. A screenshot can help; avoid sharing private or sensitive photos.

Restoring access

Use the Apple Account that made the purchase and the app’s restore option. Contact us with your app version, purchase type and the message you see if access still looks incorrect. Do not send payment card details.

Managing subscriptions

On iPhone or iPad, open Settings, tap your name, then Subscriptions. Select the subscription to review or cancel it. Deleting the app does not cancel a subscription.

Apple’s subscription instructions · Request a refund from Apple

Preparing photos and reviewing animations

Keep the original photo and use images you have permission to animate. Review generated faces, movements and background details before saving. AI-generated animation is a new interpretation, not recovered footage or evidence of an actual event.

Read the photo guides

Privacy and terms

Privacy Policy · Terms of Use

This website has no photo upload or editing service. For the app’s data practices, read the Privacy Policy.